Update Service
information
Welcome to the new DCSabers build updates pages here you will find the most up to date information on the progress of your build.
We have designed this service because due to demand we are now no longer able to offer individual updates on the progress of your builds via Etsy messages Facebook or Email
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It is our aim to update the update document once a week on a Friday
As soon as your saber ships you will be notified directly via email or through Etsy
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For a FULL rundown on what to expect and estimated time frames please consult our
Terms of Service which can be found HERE
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Click HERE for the update document
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Here is how it works
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When you purchase a Custom Lightsaber with us you will receive a message either through Etsy messages if your ordered through Etsy, or via Email if you ordered through PayPal within 5 working days, this message will include a Link to the update page and a reference number which will correspond to the batch of sabers yours belongs to.
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Once you come to the update page, locate the hilt design you've ordered and your reference number and you will see the most up to date information we are able to share.
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PLEASE NOTE - We work on several batches at once, being in a earlier batch number does not necessarily mean your batch will completed first, among other factors batch numbers are dependent on when and what has been ordered.
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Here is how the update of the manufacturing process works :
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Sabers Assigned to Batch
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Build Started
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Hilts Cut
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Hilts Etched
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Hilts Styled - ( If you have ordered a Hilt Only from here it will skip stages 6-8 )
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Ready for Install / Installing
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Installed
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Testing
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Processing for dispatch
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Dispatched​
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If there is an issue with any of the batches such as a component shortage etc you will see this :
**Exception** - (in this section will be a description of the exception)
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